CONNECT WITH LUXURY
We're Here For You
Our dedicated concierge team is available around the clock to assist with reservations, fleet inquiries, and any special requests for luxury car service in NYC and the Tri-State area. View all our services →
Call Us
+1 (347) 921-9197
24/7 Reservations & Support
Email Us
info@velorablackcar.com
Response within 30 minutes
Service Area
New York City & the Tri-State Area
Nassau, Suffolk, Westchester & New Jersey
Door-to-door pickups by reservation
Send a Message
Fill out the form and our concierge will respond promptly
Our Location
24/7 Concierge Service
MONDAY - FRIDAY
24 Hours / Day
SATURDAY - SUNDAY
24 Hours / Day
HOLIDAYS
24 Hours (Premium Service)
Emergency & Last-Minute Bookings: Call Direct
QUICK ANSWERS
Frequently Asked Questions
How far in advance should I book?
We recommend 2-24 hours in advance. Last-minute requests? Call our 24/7 hotline for immediate assistance. View airport transfers →
What payment methods do you accept?
All major credit cards (Amex, Visa, Mastercard, Discover), corporate accounts, and digital wallets. Contact us →
Do you provide child seats?
Yes, complimentary child and booster seats available upon request. Please specify age/weight. View our fleet →
What is your cancellation policy?
24 hours for Executive Sedan, Premium Sedan, Luxury SUV and Premium SUV. 48 hours for Sprinter Van and Exotic Sedan. 72 hours for Limousine and Coaches & Buses. After that window, cancellations are charged in full. Read the full policy →
Velora — Your Journey, Our Privilege | Serving NYC & Tri-State Area