CONNECT WITH LUXURY
We're Here For You
Our dedicated concierge team is available around the clock to assist with reservations, fleet inquiries, and any special requests for luxury car service in NYC and the Tri-State area. View all our services →
Call Us
+1 (888) 888-9999
24/7 Reservations & Support
Email Us
concierge@velora.com
reservations@velora.com
Response within 30 minutes
Visit Us
450 Lexington Avenue
Suite 1200, New York, NY 10017
By appointment only
Send a Message
Fill out the form and our concierge will respond promptly
Our Location
24/7 Concierge Service
MONDAY - FRIDAY
24 Hours / Day
SATURDAY - SUNDAY
24 Hours / Day
HOLIDAYS
24 Hours (Premium Service)
Emergency & Last-Minute Bookings: Call Direct
QUICK ANSWERS
Frequently Asked Questions
How far in advance should I book?
We recommend 2-24 hours in advance. Last-minute requests? Call our 24/7 hotline for immediate assistance. View airport transfers →
What payment methods do you accept?
All major credit cards (Amex, Visa, Mastercard, Discover), corporate accounts, and digital wallets. Contact us →
Do you provide child seats?
Yes, complimentary child and booster seats available upon request. Please specify age/weight. View our fleet →
What is your cancellation policy?
Free cancellation up to 2 hours before scheduled pickup. Late cancellations may incur a fee. Call us →
Velora — Your Journey, Our Privilege | Serving NYC & Tri-State Area Since 2014